Cleverina
Industries · Healthcare

Healthcare Digital Transformation powered by Microsoft AI, Security and Cloud.

Cleverina helps hospitals and healthcare organizations modernize operations, improve patient experience, and implement secure AI-powered workflows built on Microsoft technologies.

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Why Healthcare

Healthcare is under pressure to modernize — securely.

Healthcare organizations face growing operational, patient experience, security, compliance and resource optimization challenges. Aging administrative processes, fragmented communication and rising cybersecurity expectations make modernization a board-level priority.

Microsoft technologies, AI, workflow automation, Power Platform, Power BI, Azure AI, Microsoft 365, Teams and Copilot Studio can help modernize healthcare operations when implemented securely and responsibly. Cleverina focuses on administrative, operational, patient experience, workflow, analytics, governance, cybersecurity and integration use cases — not clinical decision-making.

We do not replace clinical systems, clinicians or medical judgement. We modernize the operational and digital foundations around them.

Healthcare Solutions

Healthcare solutions focused on measurable operational improvement

From recovering unused clinical capacity to understanding patient experience and reducing documentation burden, Cleverina helps healthcare organizations address concrete operational challenges through controlled, measurable pilots.

Intelligent Appointment Management

Recover clinical capacity, reduce no-shows, and improve appointment utilization.

Topics

Appointment confirmationCancellation recoveryWaiting-list optimizationScheduling workflow automationBetter utilization of clinical resources

Microsoft stack

Microsoft Power PlatformAzure AIMicrosoft TeamsHIS / EHR integration

Business outcomes

  • Higher appointment utilization
  • Reduced avoidable no-shows
  • Less manual rescheduling
  • More predictable resource planning
  • Improved patient communication

Patient Experience Intelligence

Turn patient feedback into measurable operational improvements.

Topics

Patient feedback collectionSentiment and theme analysisRecurring issue identificationOperational dashboardsAction tracking and continuous improvement

Microsoft stack

Microsoft Customer VoicePower BIAzure AIMicrosoft 365

Business outcomes

  • Better patient experience visibility
  • Faster identification of recurring issues
  • Improved quality management
  • Better executive decision support
  • More structured feedback analysis

AI-Assisted Clinical Documentation

Reduce documentation burden while keeping clinicians in control.

Topics

Medical transcriptionStructured clinical notesWorkflow integrationClinician review and validationSecure and governed AI use

Microsoft stack

Azure AIMicrosoft 365Microsoft TeamsPower Platform

Business outcomes

  • Less time spent on documentation
  • More consistent clinical notes
  • Faster note completion and review
  • Better integration with existing workflows
  • Governed, auditable AI use

AI assists with transcription and structuring of clinical documentation. Clinical professionals remain responsible for reviewing and validating the final record.

These solutions are designed to support administrative and operational workflows. They are not intended for clinical diagnosis, medical advice or automated patient care.

Microsoft Healthcare Platform

Built on Microsoft technologies healthcare teams already trust.

Cleverina builds on Microsoft ecosystem components healthcare organizations already operate — emphasizing security, compliance, integration, scalability, governance, process automation and responsible AI adoption.

Microsoft 365AzurePower PlatformPower BICopilot StudioMicrosoft TeamsAzure AIMicrosoft Entra IDMicrosoft DefenderMicrosoft Intune
Healthcare Cybersecurity

Security and compliance readiness for healthcare environments.

Together with PlexHosted expertise, Cleverina helps healthcare organizations strengthen identity, endpoints, threat protection and compliance readiness across Microsoft environments — including NIS2 alignment and HIPAA-relevant controls where applicable.

Identity & Zero Trust

Microsoft Entra ID, Conditional Access and identity protection aligned to Zero Trust principles.

Endpoint & Device Security

Microsoft Intune and Defender for secure, managed endpoints across clinical and administrative users.

Threat Protection

Microsoft Defender across identity, endpoint, email and cloud for unified threat visibility.

Compliance Readiness

Readiness and alignment support for NIS2, GDPR and HIPAA-relevant controls — not certification.

Security Assessments

Posture reviews, configuration assessments and prioritized remediation plans.

Managed Security Services

Continuous monitoring, vulnerability management and incident readiness for healthcare operations.

Cleverina supports readiness, alignment and implementation guidance. We do not guarantee HIPAA, NIS2 or GDPR compliance — certification is performed by qualified third parties.

Managed security & advisory services AI-assisted investigation workflows
Our Approach

From idea to secure implementation.

Cleverina is a transformation partner, not just a software development provider. We start with healthcare workflows and business outcomes, then map the right Microsoft technologies and security architecture. Read why hospital digital transformation should start with a measurable pilot, or explore our governance and compliance solutions for the foundational layer.

  1. 01

    Discovery Workshop

    Understand strategic goals, stakeholders, constraints and current technology landscape.

  2. 02

    Current Process Assessment

    Map operational workflows, integrations, data flows and pain points before designing change.

  3. 03

    Solution Architecture

    Design the Microsoft architecture, security boundaries and integration approach with existing systems.

  4. 04

    Pilot / Proof of Concept

    Validate value in a controlled scope before broader rollout.

  5. 05

    Implementation

    Deliver secure, governed implementation aligned to compliance and operational requirements.

  6. 06

    Managed Services

    Operate, monitor and support the solution post go-live.

  7. 07

    Continuous Improvement

    Iterate based on adoption, feedback and evolving healthcare priorities.

Long-Term Healthcare Vision

Healthcare Innovation Roadmap

Future areas of exploration may include the following potential solution areas. Cleverina is exploring these directions with healthcare partners — they are not presented as available products today.

Patient Journey Optimization
AI Virtual Assistants
Hospital Workflow Automation
Healthcare Analytics
Digital Front Door
Care Coordination
Remote Patient Services
Cybersecurity for Healthcare
Microsoft Healthcare Platform Enablement
See the Cleverina innovation roadmap
European healthcare transformation partner

Modernize healthcare operations, securely.

Discuss intelligent appointment management, patient experience intelligence, healthcare cybersecurity or a tailored Microsoft transformation roadmap with our team. Prefer to start small? See our soluciones prácticas para hospitales.

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